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Modern customer service as the component of the firm's competitive predominance
Barbara Kos
Service Management 4 (2009) s. 149-155 -
Strategies and attitudes of workers to creating enterprise value
Barbara Woźniak-Sobczak
Service Management 8 (2012) s. 141-151 -
The use of CRM instruments in agritourism : on the example of agritourism farms in the Opole Province
Agnieszka Gawlik, Barbara Woś
Service Management , 16 /2 (2015) s. 49-56 -
The chosen areas of transport system integration in Europe
Barbara Kos, Karolina Lubieniecka-Kocoń
Service Management 7 (2011) s. 29-39