Service Management
Tom 2 (2008)

Introduction

Aleksander Panasiuk

Range of regulation and freedom of competition in the market of telecommunications services

Wiesław M. Maziarz

The directions of changes on the Polish postal services' market : a critical approach

Grażyna Wolska

Knowledge management as an element of competition between service companies in the age of the New Economy

Agnieszka Budziewicz-Guźlecka, Anna Drab-Kurowska

Costs measurement's procedure of public services : idea outline

Beata Filipiak

Aggregation services on the financial market : new line of business in financial sector

Dorota Korenik

Helping angel hand for start ups : the introduction to business angel financing

Robert Rumiński

The usage of multiple dichotomous criteria in preparing marketing strategies

Ewa Flejterska, Leszek Gracz

Promotion management in the conditions of region's competitiveness creating

Aleksander Panasiuk

Consumer assessment of competitiveness of food and beverage services

Romuald Zabrocki

Personel aspects in management of public post in Poland

Jacek Buko

The importance of motivation in staff management on the example of Radisson SAS Hotel in Szczecin

Anna Tokarz

Stakeholders management in the process of service innovation commercialization : methodology framework

Wojciech Downar, Katarzyna Rychlik

Innovative form of IT services outsourcing : advantages and disadvantages of using application supporting management in ASP model

Tomasz Norek

Logistics solutions in the hospital : Japanese experiences

Izabela Dembińska-Cyran

Logistic support system in Polish Post

Konrad Michalski

Franchising as a challenge and an opportunity for entrepreneurs

Magda Kokoszka

Analysis of the financial condition of the Polish enterprises in crisis

Małgorzata Porada-Rochoń

Ownership transfer of service companies

Sławomir Zarębski

Foreign investments in service sector in the region of Warmia and Mazury and employment policy in direct foreign investments companies

Roman Kisiel, Wiesława Lizińska

Services in the rural area of West Pomeranian

Jolanta Kondratowicz-Pozorska

Transformations of social and economic structure of high developed regions

Stanisław Korenik, Katarzyna Miszczak

Customer preferences in choosing public passenger communication in West Pomerania voivodship

Józef Perenc, Leszek Gracz

Problems of tourist project management in units of territorial self-government

Bogusław Sawicki

Operational programme "Infrastructure and the Environment" as a source of financing of infrastructural gap at Polish self-government level

Magdalena Zioło

Quality management in public services exemplified by the Raczyński Library in Poznań

Joanna Przybylska

Shopping tourism of German clients to the West Pomeranian Region in the light of research conducted from 2004 to 2006

Joanna Markiewicz, Piotr Niedzielski

Needs for development of tourist service management on an example of Kozłowiecki Landscape Park

Bogusław Sawicki, Jerzy Koproń

Guidelines for papers